GearHaul honors returns/exchanges within thirty (30) days of product shipment at customer's cost of shipping and handling back to SawHaul, LLC in Chanute, KS. Liquidation, clearance, and sale items are not allowable for returns or refunds. In case of a damaged product upon arrival, see WARRANTY information. GearHaul offers a 30 Day Money Back Guarantee return policy on all regular-priced purchases. If you purchase a product at regular price and don’t like it, you have 30 days to return the product. Item must be unused, in the original packaging, and in a resellable condition. Shipping costs are not refundable. To initiate a return, click the 'Contact Us' link under the Quick Links section at the bottom of any GearHaul webpage, or click here.